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Apsis / Support Technician Jobs / Malmö
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Tervetuloa Apsis
 Apsis Sweden AB offers technical services for successful email marketing and has since 2001 become the market leader in Scandinavia in legitimate e-newsletter. Apsis Newsletter Pro is the major product with a focus on usability, deliverability and flexibility. The company has currently approximately 130 employees in eight offices in six countries with an expected turnover of 140 million this fiscal year. The company has an international strategy and our services are used by 6000 companies of all sizes in more than 50 countries. Apsis has experienced tremendous growth since its start and our international expansion is one of our future challenges. For more information, please visit our website: www.apsis.se
At Customer Support you will work with colleagues at the help desk to create and develop positive relationships focusing on our Finnish customers by answering technical support issues via telephone and e-mail about Apsis Newsletter Pro. You will also follow up on clients to ensure customer satisfaction. The cases are handled in parallel and with varying complexity and takes place at the office in Malmö.
We expect you to have good general knowledge of IT and experience in technical SW support in the past. It is beneficial if you have worked with a case management system of any kind. You have some knowledge of HTML and/or XML, RSS, SQL Server and the understanding of the technology behind e-mail.
We want you to be fluent in Finnish and English and good in Swedish.
In Apsis we are constantly looking for candidates with high aspirations who wants to work in an environment with high speed in a workplace where employees take it upon itself responsibility for their area. In order to succeed in Customer Support at Apsis you need to be service oriented, efficient and solution focused.
You must be able to express yourself well both orally and in writing.
Apsis strives to give their employees a chance to be successful. Apsis staff is the key to the positive development that the company has had over the years and we are constantly focused on providing our staff personal growth and personal challenge. Are you the right person there is great potential to impact your development.
If you feel this is the right job for you we would love to see your application as soon as possible!

Keywords
Service, Malmö, Marketing, Personal, Sql, English, Xml, Html, Management, Information

Publication date
2011-11-15

Working hours
Dag , Heltid , Tillsvidareanställning

How to apply
Vi tar inte emot ansökan via e-post.
Ansök via extern webbplats

Contact
GregorPodlewski, HR/Recruitment, +46(0)734 155871, gregor.poldlewski@apsis.com

Company
Apsis

Address
Apsis
BALTZARSGATAN 31
21136 Malmö

Contact information

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