Subscribe Panel Manager / Relationship Specialist
Cint AB / Support Technician Jobs / Stockholm
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JOB DESCRIPTION
The position of Panel Manager / Relationship Specialist is highly customer service focused. The focus of the position is to grow our partnerships with a number of existing strategic partners and work to develop new relationships with potential partners. The role requires both implementations of research panels through a Saas Based technology platform as well as extensive customer service skills for client relationship building.
The client relationship will be focused on customer service for satisfaction and retention purposes, training within the Cint system, on-going communication (response to enquiries and concerns), troubleshooting, and special projects when necessary. The Panel Manager / Relationship Specialist will work cross functionally within the organization and will be the key point of contact for all customers. This role will require proven experience specific to partnership/client management.
KEY ROLES
* Initiate contract fulfillment process
* Hold partner kickoff meeting, informing new partners of next steps and answer questions
* Lead the technical implementation of new clients into an online platform to support our global customers
* Monitor and report project progress
* Manage project scope changes and resolution of issues to achieve project goals on time
* Providing training to both internal and external stakeholders
* Maintain a healthy open communication style between Cint and the partners
* Provide support for the Sales teams during demonstrations, on RFPs and running numbers
* Keep up-to-date and accurate information on pipeline and approvals used for internal usage
Desired Skills & Experience:
SKILLS/REQUIREMENTS
* University/College degree
* Fluent in written and spoken English
* Proficient in Excel
* Experience in HTML/ CSS
* Ability to multi-task in a dynamic and fast-paced environment
* Strong communications skills
* Experience in relationship management preferred
To be considered for this position, please email your resume and cover letter (In English) by August 5th 2011 to andymeikle@cint.com with 'Panel Manager - Stockholm' in the subject field.
Company Description
Cint is a leading global technology company, focused on providing innovative SaaS-based products and services for the market research industry. Cint?s Panel Exchange (CPX) platform brings research buyers and panel owners together to form a unique, transparent online sample marketplace. Through CPX, marketing and research professionals have access to over 5 million consumers in 40+ countries, including emerging BRIC markets. The company continues to lead the industry in developing SaaS solutions that improve transparency, deliver reliability and increase productivity. Our portfolio of technology-based brands includes Cint Sample Access, Cint Automated Tracker (CAT), Cint Panel Manager and Cint Direct. Headquartered in Stockholm, Sweden, Cint services clients in all major markets in Europe, North America and Asia. For more info please visit us at www.cint.com.

Keywords
Service, Stockholm, Marketing, Excel, English, Kontor, Html, Management, Information, Support

Publication date
2011-07-07

Working hours
Tillsvidare
Heltid

Compensation
Fast lön

How to apply
Sista ansökningsdag: 2011-08-04
Ange referens: PM1
Vi tar emot ansökan via e-post: andy.meikle@cint.com

Contact
Andy Meikle, 0854638300 (Kontor), careers@cint.com

Company
CINT AB

Address
CINT AB
Sveavägen 20
11157 STOCKHOLM

Office address
Sveavägen 20
STOCKHOLM

Contact information
Tel: 08-54638300
E-post: careers@cint.com

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